STUDENTS: “...DORM MOM IS GREAT ”

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Dorm Mom kicked off the fall 2007 with the need to provide better personal services to college students, so that they can concentrate on what matters most - academics. Dorm Mom provides laundry services, apartment cleaning, grocery delivery, dry cleaning, water delivery, etc. These services are also available to busy professional and the community as a whole.

Dorm Mom upholds customer satisfaction as its utter most importance and this has worked out really well. During the fall 2007 semester many clients were extremely delighted at the services. When asked about the service(s), there seem to be only one answer: "It's great". When also asked what can we do to better serve you, again, most replied, "everything is good".

Despite the positive responses, Dorm Mom continued to work hard on improving its good customer service. Some of the key things students enjoyed is the fact that Dorm Mom is very flexible. They could call anytime and have their schedule(s) synchronize with Dorm Mom's. Most importantly they almost always talk to a customer service representative and their questions are answered with hast.

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